Getting You Where You Need to Go with Confidence
At Adapt Family Health Solutions, we believe that being able to move around your community is the key to freedom. Our Transport Support is more than just a ride from A to B. We focus on helping you become a confident traveler so you can visit friends, go to work, attend appointments, and enjoy your hobbies whenever you like.
Whether you need a specialized vehicle or want to learn how to use the bus or train on your own, our teams in South Morang, Shepparton, and Adelaide are here to make your journey easy and safe.
Practical Transport Assistance
If your disability makes it difficult to use standard transport, we provide reliable and safe options to ensure you never miss out on community life:
- Assisted Travel: Our friendly support workers can drive you to your doctor’s visits, grocery shopping, or social events in a safe and comfortable vehicle.
- Activity Transport: We don’t just drop you off. If you need help getting into the building or staying with you during an activity, we are right there by your side.
- Capacity Building: We work with you to plan your trips, helping you understand timetables, maps, and how to stay safe while you are out and about.
Master the Journey with Travel Training
Learning to navigate the world on your own is a huge milestone. We offer step-by-step “Travel Training” to help you use public transport with ease:
- Route Planning: We sit down together and map out the best way to get to your favorite places using buses, trains, or trams.
- Shadowing: A support worker will go with you on the trip as many times as you need until you feel 100% ready to try it by yourself.
- Safety Skills: We teach you what to do if a bus is late, how to use your travel card (like Myki or MetroCard), and how to ask for help if you get lost.
Your Safety is Our Top Priority
Every trip you take with us is backed by our high safety standards. Our vehicles are regularly checked to ensure they are clean and mechanically sound. More importantly, our staff are trained in “Safe Transit Protocols,” which means they know exactly how to assist you in and out of vehicles and how to support your specific mobility needs during the ride. We take the stress out of travel so you can focus on enjoying your destination.
Why Choose Adapt Family Health Solutions?
- Reliable & On-Time: We know your time is valuable. Our drivers prioritize punctuality so you are never late for what matters.
- Flexible Bookings: Need a ride on the weekend or in the evening? We operate 7 days a week from 8:00 AM to 8:00 PM.
- Experienced Staff: Our team understands the local roads and transport networks in Victoria and South Australia.
Frequently Asked Questions
Yes. Transport funding is usually a fixed amount paid into your NDIS plan to help cover the costs of travel. We can help you understand how to use this for our services.
Absolutely. We can provide “door-to-door” support, which includes driving you there, assisting you inside, waiting with you, and bringing you back home.
Yes. We can tailor your travel training to the specific times and routes you need to use most often, ensuring you feel safe at any time of day.
Yes! Our hub in Shepparton specifically helps participants in regional Victoria get to the services and activities they need.
Ready to Explore Your Community?
Don’t let transport be a barrier to your goals. Whether you need a lift today or want to learn to travel solo tomorrow, we are ready to help.
